Terms of sale
LOLO ensures delivery of all its products in Canada via Canada Post. Subsequent to receipt of confirmation of payment, orders are processed within a maximum period of 48 hours from Monday to Friday. Delivery time may vary between 1 to 13 business days, depending upon the destination and product availability.
Delivery in Quebec and Ontario
Delivery is free for orders of $65.00 or more (before taxes) in Quebec and Ontario. A delivery fee of $9.95 will apply for orders under $65.00. A surcharge may apply for some more remote areas. Customers will be notified in such cases.
Delivery to Other Canadian Provinces
With the exception of Ontario and Quebec, a delivery fee of $15.00 will apply directly for all orders Canada coming from other Canadian provinces.
Given the nature of our products, online orders are non-exchangeable and non-refundable. Should an unforeseen event occur, please do not hesitate to contact us by phone between 9 am and 5 pm (Eastern Time) Monday to Friday at 1-866-760-2855 or by email at firstname.lastname@example.org.